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Like any other business, we have a set of operating principles which guide our
activities. We want you to know what we stand for in terms of our interactions with
you, our partners.
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The head and
the heart. |
In
our efforts to help people improve their performance and thus the performance of their
organizations, we must pay attention to both the intellectual side of things and the
emotional/spiritual side of things. The best
efforts in organizations come from people who can bring both passion and intellect to bear
on the organization's problems and opportunities.
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Systemic
efforts. |
We
steer clear of quick fixes -- efforts which seem attractive in the short run but
ultimately do not endure. We prefer
sustainable, long-term, non-addictive alternatives that integrate the best of multiple
perspectives, avoiding the ‘bullet-point’
approach.
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Partnership. |
What
this means to us: We will not try to fix things for
your organization. We have as our goal
providing support in the short run so that you can succeed on your own in the long run. We want to engage our clients in creating structures
and relationships that foster growth and maturity.
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Shared risk. |
We expect to be paid fairly for value delivered. We have seen our approach
work in the business (for-profit) sector, the nonprofit sector, and the public sector
(e.g., public education). We don't submit an invoice
for payment until an organization is satisfied with the product / service
delivered.
The goal remains always to increase, not the data or
information or even knowledge, but rather the wisdom within the organization.
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