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When we talk of 'delivery approach', we essentially mean breaking our expertise into packages of a size appropriate for the client's need and suited to the topic at hand. Generally, we offer five approaches. Some topics, however, do not lend themselves to specific approaches. For the availability of any given topic / approach combination, please look by topic. Presentation: 45 to 90 minutes An introduction of key ideas or concepts. Where reasonable other resources were identified for further exploration. Training Session: 2 to 4 hours Begins with the presentation and additionally offer tools chosen for applicability to the topic at hand. Tools are used in small example situations. Workshop: 1 to 3 days Training is conducted using the examples to gain comfort with the concepts and tools. Work in depth on a larger or more complex situation is offered for situations typically brought to the workshop by the participants. Consulting: Dependent on need We begin with a conversation to familiarize us and the client with the situation and the nature of the issues. After that, we will identify the outcome that the client seeks to create and establish expectations for the consulting project. Those expectations might include: elapsed time / hard delivery date, measurable results, monetary constraints, etc. Coaching: Dependent on need If appropriate, we can focus our efforts on key people within an organization, helping with 360-degree feedback assessment, one-on-one coaching, etc.
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